Book. Clean. Relax.

About Us

NorCal Maid Cleaning Referral Agency connects you with the best cleaning professionals in the San Francisco Bay Area. Our carefully vetted referred cleaners deliver exceptional, personalized cleaning services, ensuring your home or office remains spotless and inviting. Whether you need routine maintenance or a one-time deep clean, trust our referred cleaners for reliable, top-quality results tailored to your needs.

All cleaners we refer are experienced, licensed, and background-checked. We’re here to save you time, so you can focus on what truly matters. Thank you for choosing us to connect you with top-quality cleaning professionals.

Why Us?

Good question! Here are our top reasons

  • Easy

    Online communication with us is seamless and easy. It only takes 1 minute to book.

  • Trust

    You can trust us. We rigorously vet ALL referred cleaners through background checks.

  • Affordable

    Premium cleaning at an affordable price. We’re here to help.

  • Safe

    We’re insured and all referred cleaners undergo stringent background checks.

  • Seamless communication

    We’re available 24/7 through online communication: Whatever. Whenever.

  • Flexible

    Need special accommodations? Do you need to reschedule? Don’t worry – we’re here to work with you.

Our Frequently Asked Questions

Click on each heading to read the answers we have to questions we get asked all the time!

  • 1. What happens if I cancel or reschedule in less than 24 hours of the service appointment time range?

    We have a strict policy for cancelations in less than 24 hours of the service appointment time frame. Our referred cleaners works incredibly hard to ensure each client is taken care of. This requires carefully planning the days ahead and unfortunately last minute cancelations or last minute rescheduling causes a big, negative, ripple effect throughout our current day and days ahead.

  • 2. What time will the referred cleaners arrive? I thought I booked an 8-10am slot with 8am being the start time?

    We work off of 2-hour estimated time of arrival windows so that we can structure our day effectively. This allows the referred cleaner to get to the next client all while navigating traffic and many other variables that take a toll on our time throughout the day (for example: eating and breaks!).

    If you book for an 8-10am appointment, the referred cleaner will notify you of an exact time they will arrive or will directly be there between that 8-10am (estimated)

  • 3. What is included in the normal cleaning?

    Our referred cleaners try to pack as much value as possible in all cleanings; customer satisfaction is at the top of the list! All normal, standard, cleanings include the outside of appliances (refrigerator, microwave, and oven), dusting and wiping of all surfaces – such as tables, countertops, desks, dressers etc. and the wiping down of main door handles and doors, if dirty. Our referred cleaners also vacuum and mop (if applicable) all floors in the home (not including the basement).

    Our referred cleaners may organize clothes that are left out, blankets and towels (if 1 Load of Laundry is exceeded we will apply our Organization Extra to the total). If required, our referred cleaners will also vacuum upholstery. Cleaning faucets, sinks, and dirty dishes are also a part of our normal cleaning service (our referred cleaners also provide their own natural dish soap).

    Our referred cleaners pay great attention to the bathrooms and bedrooms of each home – as both places are heavily used – it’s important they are completely clean for you! They’re so good you’ll want them back the next day (…it can be arranged)!

  • 4. What is the difference between a normal/standard cleaning and a deep cleaning?

    Normal/standard cleanings include everything that was mentioned above. Deep cleaning is added in addition to the standard cleaning as an Extra (added at checkout). The deep cleaning includes baseboards, window sills and blinds if necessary (our referred cleaners can only reach maximum heights of 8ft), air vents, deep scrubbing of bathroom(s), and all doors and doorknobs, finally, our referred cleaners also wipe down chairs. The interior of appliances is included in our deep clean.

    Our referred cleaners pride themselves on their work so either with a standard or an addition of a deep cleaning, they know you’ll be fully satisfied! Give them a try—you might find you like their services and decide to keep them around.

  • 5. Do referred cleaners provide carpet-cleaning services?

    Yes, our referred cleaners provide carpet cleaning on a per room basis and it is only available as an Extra (additional item) to a regular cleaning. Our referred cleaners do not provide a carpet cleaning service as a separate package. Pricing is available during checkout.

  • 6. Do referred cleaners clean baseboards?

    Yes, baseboards are included in deep cleaning service which is an Extra added on to normal cleanings. Our referred cleaners will take soft microfiber towels with our cleaning solution on them and hand clean the baseboards around the home. They just keep on going and going and…going…and…

  • 7. How long will it take to clean my home?

    The most asked question out there! It’s no surprise! But, unfortunately there’s no set time limit. Our referred cleaners like to take time and pride themselves on the quality of their work – so while we would not be able to give you a baseline average number, we don’t want to be held to that. Every home is different but just for an average, a 3 BR and 2 Baths may take 3-4 hrs for 2 people and 5-6 for 1 person.

    We want the work to speak for itself. Depending on the size of the home and the amount of work required to clean, it will vary greatly. If you find our referred cleaners still scrubbing baseboards at 10pm, don’t hesitate to ask them to leave.

  • 8. Are we insured?

    Great question! Yes, of course! We’re going to be keeping this answer nice and simple!

  • 9. How much experience do our referred cleaners have?

    All of our referred cleaners have a minimum of 2-3 years of experience in residential  and commercial cleaning!

  • 10. Do you do background checks on referred cleaners?

    We do background checks on every single referred cleaner – that consists of a national and statewide criminal record check and a driver’s license check.

  • 11. What happens if a customer is not satisfied?

    We have an AMAZING redo policy! If you are not completely satisfied – our referred cleaner will come back and redo any missed spots/areas completely free of charge, whenever you want!

  • 12. Do referred cleaners use natural products?

    Yes! Our referred cleaners use all natural products.

    If you have particular products you would like our referred cleaners to use, just leave them in the comments section and we will accommodate you. If you would like to have our referred cleaners switch products for the next scheduled cleaning just email us! We’re keeping it simple here.

  • 13. Do referred cleaners use chemicals?

    No, not unless you would like our referred cleaners to or unless there is no way for them to get out any particular stain or “gunk” build up – they may resort to a heavier all purpose cleaner with minimal chemical composition.

  • 14. Any discounts?

    Yes! Discounts are applied to Bi-Weekly, Monthly, and Weekly cleanings!

    Always check your email and our website for the latest coupon discounts!

  • 15. Special requests?

    Yes, Of course! Whatever your needs are, don’t hesitate to reach out directly to us and we’ll do our best to accommodate with our referred cleaners  – we strive to use our resources and accommodate everyone and all jobs.

  • 16. Can I book a Bi-Weekly/Monthly/Weekly cleaning just for the discount but get a onetime cleaning using the frequency discount and cancel the service?

    No, those discounts are strictly for frequency cleanings – Bi-Weekly, Monthly, or Weekly – if you cancel after the 1st service, the difference from the discount you received will be applied (you will be charged) towards your initial balance and it will be treated as a Onetime cleaning.

    You may cancel or switch after 3 cleanings. We don’t want anyone to take advantage of the deals we offer to our loyal customers!